https://www.lizzieteo.com/portfolio daily 1.0 2026-03-29 https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1474842466432-0AJ04M9GGQ5IM8EY51CQ/0_cover+logo.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1517187330168-N331LLO8OSBLM3KTERL2/logo.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1543263968535-PK4CKIBPGYJM9CLVYOU7/lisa.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1543273482613-LDBES6JJ89AYU93M763C/pwc2-1.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1610947846544-SOX30YU4X00X8IB4UCEU/maxresdefault.jpg Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1618368815389-4KFIMRZSU3VQ22H76757/project+logo.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1618468389948-QSAWSFIUPFA0R7RA747Z/logo.png Portfolio 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https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1474920409920-3YBQ4OTJ2ZS7GNSN3A67/image-asset.jpeg Portfolio Example of a Principal/Teacher's Persona https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1474921186716-PMEUPPI0RTORR8B56BEH/image-asset.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1474922924015-YISUSD7Z09L7DZQ7QO16/image-asset.jpeg Portfolio Question Screen: Design 1 https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1474922978926-80MZJUJEZJRTD0EZYSO4/image-asset.jpeg Portfolio Question Screen: Design 2 https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1474922730048-WYXZXRXRUZOMM7PPBP8F/image-asset.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1474922758296-G5OKOVZT6962XVIW4SW1/image-asset.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1474922744679-7GOMBO6W6JBDRC07KT7V/image-asset.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1474922129710-ZBEVKL6R8WHGU41QVSYG/image-asset.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1474922486296-0LB1E53O4G0F06MM07CR/image-asset.jpeg Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1474924681408-GJM5LUFWJFDS2IM56YJL/what-and-why.jpg Portfolio This helped frame the vision of Teacher Centre https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1474924886443-97IFJXDMTFT26TCGBXHE/image-asset.jpeg Portfolio I find this a particularly useful question to think about. It helped us think out of the box and not be afraid to churn out ideas. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1474925475937-S2F3QXG19JKCRQKEN9UA/image-asset.jpeg Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1474924989308-99ZDZPML866VI8X6H6EI/Ian+Wells+Teacher+Empathy+Map.png Portfolio An expert teacher who loved our product https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1474925087500-GBLI9CHUQ2QXPOB0SU0B/image-asset.png Portfolio A teacher who disliked our product https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1474925668760-WJ37G6GTR5KMIC1T3OJW/image-asset.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1618468210240-EVJ00LR1DOH140H6850I/1.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1474926842511-DWKS1SKIIBQP6J3YR24H/image-asset.jpeg Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1474926798008-RPCA2RR7TN6IAR11H9JC/image-asset.jpeg Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1474927400496-SXP7TJID8S9P5LWSABSV/2.png Portfolio A Maths Question https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1474927564809-GLQBKMSGOQK642XYVA0L/1.png Portfolio Answering a question / Expanded view https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1474927529734-EHF0B5Y01G95IRU5JW0H/image-asset.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1543274274518-07HYV0KKN7G7HPDV8XFS/app.png Portfolio - UX Research piece & ideation for PwC Australia An iPad app to motivate customers to return their food trays in order to improve the dining experience of customers at the Westfield food court as well as to encourage recycling. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1476877948608-FLLTOXT0T8BZFECONY1K/image-asset.jpeg Portfolio Cleaners scanning for wastes to dispose of and tables to clean https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1476877237253-EY51B8J1SCN1J3SWG5IP/image-asset.jpeg Portfolio Labels below inserts not so obvious when customers approach with trays https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1476877153156-F6Y1MK619LBYBOCFZPF2/image-asset.jpeg Portfolio Tables were tightly packed into the space https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1476995957328-OS6X7XUHGGZW94U3SK3Y/image-asset.jpeg Portfolio Customer got to the bin and threw away the rubbish when his friend shouted for him, indicating the location. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1476996049853-PHI1CB9L7ABYKJIK9KYG/image-asset.jpeg Portfolio Completed the task and left in a hurry with his friend https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1476941731422-WU2D0KE8QO6ACQ63LKMZ/image-asset.jpeg Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1476941789788-V9IR0H3U9EMOQ2PW702K/image-asset.jpeg Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1476941919564-BO4SMEQHBNL8TNU17SVK/image-asset.jpeg Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1476997286353-Z60GBZ3ZS4QLPQSPM7GQ/image-asset.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1476943125293-YAWHHDEX9CQW7X4VKXMX/image-asset.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1476943154979-33C2R8RI9U6AVBT5OUQH/image-asset.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1476945499118-64OZQU8C7D60BZXWXZPJ/image-asset.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1476945516051-H3ECI8O7MF1Q7T8Q11M9/image-asset.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/46db2ada-6ae3-4b4c-bc7d-3c603ebc0b67/cover.jpg Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/4ba57afc-547c-42ab-9d2b-cd532af7fa6d/MVP.jpg Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/14c8b63e-b268-4b53-9f0e-2e20b4ec16bd/Screen+Shot+2024-09-24+at+8.23.59+am.jpg Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/6bd6b64b-f77b-4f03-9fea-e3913b4b6d4b/Screen+Shot+2024-09-24+at+8.23.30+am.jpg Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/7f9c2983-6918-4b67-a1b4-dae658c0244c/discovery+approach-6.jpg Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/c8803b06-1008-4717-b147-9a221de571e2/ourunderstanding+1.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/dfd22ea8-d7cc-4d94-803b-8eff5c950b4d/ourunderstanding+2.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/3fa6fce9-522b-449e-9b54-cb2318c2a7e1/needs2.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/0684606f-c7d2-41e5-a7b0-d5b2c20a5ef6/theme1.jpg Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/d071ad90-9144-48a7-9354-e140ff8162a4/conceptdesign2.jpg Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/d09dbc82-e048-41a0-b2f5-a18174097672/conceptdesign3.jpg Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/f3272771-22ff-458a-97b4-a750b01364b1/IA.jpg Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/7a879273-8c25-4bbc-96d4-15eb77455483/Starter+Kit+IA+Buddy.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1542854557771-269ULH9G87ZOR3PAOBQP/Transcript.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1542518706178-MM4CIPV8HHAENNO0MAIF/largeimages.png Portfolio - User Research I conducted User Research through in-depth Interviews with early adopters and potential clients. I also gathered feedback on clients’ first impressions of the Qlik prototype Daisee had created prior to my tenure. I synthesized the findings and hired a freelancer (Daniel Benhar) to help speed up this process. The outputs included details of the personas; key user problems and needs; task analysis; impediments to users wanting to adopt the product. This synthesis was then communicated and presented to the leadership and stakeholders to align everyone’s common understanding of what the customers were looking for and how we could solve their problems with Lisa. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1543286401583-084U0WLX35EGH9S91CV4/kelly.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1543286461018-RVK0M7BIZFBBLPP40LYT/thomas.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1543286683428-PMKP4VGOZUK78REFM6PW/keythemes+new.png Portfolio - Key Themes The key themes that emerged out of the user research helped inform on features to be built for businesses and users. Based on this, the user needs, and task analysis, I proceeded to building the information architecture. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1542519402455-72LYJWG494K71VS428VE/IA_final.png Portfolio - Information Architecture The information architecture (IA) detailed the future state (items coded in blue) as well as MVP features (black items) that were based on what existed in the kernel, and the high impact low effort items identified by the software engineers and Data Scientists. The purpose of building the IA prior to diving into UI designs was to provide stakeholders a bird eye’s view of the entire user flow, to drive discussion on iterations. In having this process, the user experience could be improved quickly and reduced the recurrence of rework at the User Interface Design stage, thus accelerating the build of high-fidelity UI designs within compressed timeline. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1542523581253-5OKWBH7F5LBGN7WRBCQ1/sketches.png Portfolio - Low-Fidelity Sketches Based on the user research and IA, the freelancer (Daniel Benhar) and I worked together to sketch out the screens. Inputs and ideas were gathered from the cross-functional team, whilst presenting the design rationale based on UI design principles and ux research. Low-fidelity designs helped the team focus more on high-level concepts of the product than just implementation. Instead of emphasizing on the visual detailed outlook of the final product, lo-fi prototyping gives more focus on macro design concepts. It also allows for instant iteration, a cost and time saving method to translate ideas into visualised prototypes. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1542764261588-GJTNEZVDHUQQDDN1QW5S/largeimages.png Portfolio - High-Fidelity Designs Using the low-fidelity sketches, I proceed to focus more on details and functions of the final MVP product such as web/app elements, colors, styles, functions, interactions, and animations. In the process often referring back to the IA to check on efficiency in user flows and iterate both the IA and designs in the process. Usability test questions are then planned to test the feasibility of the designs to discover possible issues. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1542776451543-FGAXGG1VDU3BZ88GC0Z2/staceytaskanalysis1.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1542776544068-VL69HVXEMFUH2EZAIADO/QA+officer.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1543255974311-L07Z5JZ1HUHDGRQG5ENY/agent_chat_onpc.png Portfolio - Daisee Hybrid Chatbot A desktop hybrid chatbot that uses Artificial Intelligence to assist the human agent in accelerating speed of processing customers’ requests towards the goal of helping businesses gain customers’ loyalty. The chatbot’s self-learning capability builds knowledge from customer interactions without rigid pre-programming. It automatically sends a response or suggest responses to an agent, thus getting rid of routine tasks and simultaneous processing of multiple requests from customers. View Interactive Prototype https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1543230248138-9CM2DDA734E2IZCST9V0/3+List+View.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1546893502993-1PP0NVQZDZD41PU8LDJ1/mobile.png Portfolio - Customer Service Chatbot A smart chatbot that responds with adequate suggestions on the topic using artificial intelligence instead of pre-prepared answers for customers. It automatically loads a form when the agent requests information from customers. View Interactive Prototype — Mobile View the Web Version https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1543229999083-68AOQ8D12JNQX883RWV5/lee-campbell-86958-unsplash.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1543264968351-VSXX1QDPC7EDCCQTK2PP/hypothesis.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1543259319005-MSGCCN6OBFEEMJQ183K0/kickstart1.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1543259350983-263850DEIAA2MY58IEPK/kickstart2.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1543259668110-M57XA4FLSZLASFBWGZQ1/kickstart3.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1543233315665-XFYT0HGVDPQW792AIOMI/IA.png Portfolio - Information Architecture IA was built for both the hybrid chatbot and the customer service chatbot. The purpose of building the IA prior to diving into UI designs was to provide stakeholders a bird eye’s view of the entire user flow, to drive discussion on iterations. In having this process, the user experience could be improved quickly and reduced the recurrence of rework at the User Interface Design stage, thus accelerating the build of high-fidelity UI designs within compressed timeline. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1543234354959-ROY350GLUUH9IKLEBTOE/final+sketches.png Portfolio - Low-Fidelity Sketches Sketches made based on the IA were iterated multiple times prior to moving into making high fidelity designs. Rapid Prototyping helps solve around 80% of all major interface issues (refer to research here). In a 2012 study of the psychological experience of prototyping, researchers at Stanford and Northwestern University found that “the practice of low-fidelity prototyping… led to reframing failure as an opportunity for learning, fostering a sense of forward progress, and strengthening beliefs about creative ability.” The study concluded that building low-fidelity prototyping affects not only the final product, but our level of engagement with the design process itself. (Quoted from smashingmagazine) Below is the first attempt at converting the sketch to high-fidelity, the design of which was already 80% stable, having eliminated most interface issues. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1543258601357-YFI06OIEGU644S49YE34/oldprototype.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1543258043688-RQ8HDBJX1TB7197NQXL6/hybridchatbot.png Portfolio - Prototyping The prototype was refined and tested many times. The level of fidelity is usually very close to final product. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1543810828423-QGENCKZV4XR8EV3DTLPN/Image+selected.png Portfolio - JobAdder Design Challenge: To create a quick way to share job ads to the user’s social media platforms. To design a web-based sharing flow that allows JobAdder users to promote a previously created job advertisement. View Interactive Prototype https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1543811843098-D5NNHMVMSJ0LCO09VGY1/brainstorm.png Portfolio - Unpacking the assumptions Based on the quick research I did online, I went on to brainstorm the business and user assumptions to inform on the design of the workflow. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1543812638450-QQ5XIK838EVJWBZGWB6J/IA.png Portfolio - Information Architecture This is a first sketch of the IA. This stage helped accelerate the low and hi-fidelity design stage. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1543812676520-1E18H3FTQONB68U5VY8B/lowfi.png Portfolio - Low-Fidelity Sketches Based on the business/user assumptions and IA, I sketched out some quick ideas, focusing more on macro design concepts. As I worked through the hi-fidelity designs, I decided to add in an introductory screen to inform first-time users on the Ai job ad sharing post capability. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/7494758c-8130-4b37-87f6-5a4d45c54b5c/designs_1.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1773027942447-KTUXNWD0NEMD9NNRV4TR/approach.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1773024076145-NQUZTETJ9EFBDULEG3XV/radar-research_2.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1773024072827-KERHQQERWX6JNFWLL5D5/radar-research_5.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1773024075043-YVFAWESA2VRFXF880K97/radar-research_3.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1773024073934-D57RJMOV4DA1KJMMALK5/radar-research_4.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1773024071679-MYOFDDCWT28WHS1NBVXB/radar-research_6.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1773024070660-EBM8U6SQE19VNV5QDTU5/radar-research_7.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1773024067929-TTAD41VACFSWILSPYGTK/radar-research_8.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1773024067839-X765VCO47MLQA6VMJZX8/radar-research_9.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/77394b21-e493-436c-9ca6-93e3d29cd46c/Screenshot+2026-03-09+at+2.54.15%E2%80%AFpm.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/843fdb6c-7cdf-4817-bd65-40a56ef5c663/designs_5.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/ad465131-b0d4-486e-993d-f0b74006eb4a/designs_1.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/272bc694-ea4b-43db-a65f-a41024cfbe19/designs_3.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/3f81cb4d-81af-4b07-a85e-be8966cea140/designs_2.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/97eaa028-243c-4f17-9b6b-6fba8879297b/designs_4.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1611282005632-O5TP4EUZ15N3U9X3LMWL/6+questionnaire+answered.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1611281989736-RXPOR71VPT6WUZWJ829Q/6+Lessons.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1611281967242-JFE7MHWV7P0KLQ1JKCGA/6+Treatment+%E2%80%93+Patient+Details.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1759312070070-4FXD84JCD8U145MKDC6J/Administrator%2Bview.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/7a1515d1-eb45-4d63-bdc7-7ebcd6757d79/Virtual+Clinic+User+Research+Synthesis.pptx.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/0e4a97cc-b59c-4b47-8d30-59144dc307bc/Virtual+Clinic+User+Research+Synthesis.pptx+%281%29.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/fb18a2f5-95ba-4fe0-a996-dd9f6d3383b3/MindSpot+UX+Research+and+Design+Plan+%284%29.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1611275493492-NHTCCP6P05GB8FT34FMN/persona_esther_Page_15.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1611275495279-BJ6H64LMNHNA8D1L39CC/persona_caroline_Page_14.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1611275498714-LF70Q342KUKV8H7P4SYJ/persona_mike_Page_13.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1611281337286-HWOHWRMFNVWRJYKYTF9F/patient_userjourney_Page_34.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1611281418030-D9JPVX66L7N5ORDTVLVD/persona_mike_Page_41.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1611281109028-HLO2F5XC3NUYZCTAXTDI/persona_mike_Page_29.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1611281771030-2CKV6B8OZ02E5HGFZ1YI/persona_mike_Page_54.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/2576272a-1207-48a8-9fcc-3aec8c67794a/IA+Virtual+Clinic.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1611281853316-4ARMQGDWZZXICE309GHP/persona_mike_Page_55.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1611022718287-8MU75HBP1CPNS06Q9UFE/Therapist+15+Written+and+tap+lock%402x.png Portfolio One of the key user feedback to the existing platform the Therapists were using was that they regularly had to switch between browser windows or two monitors to refer to previous patient’s progress notes when writing a new one while conversing to a patient on the phone. 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Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/b99c99d3-11d7-4c5d-b858-eb2255ce2ce0/1+Profile+Landing+page.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/27d43b93-4ed9-40ce-8944-e83dbbd7d922/Enter+code.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/d0407bcc-bfb4-4926-a9a7-db7100d81d1d/back+up+personal+info.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/db2b3476-203d-4630-b76f-3059e3004f23/org-workflow.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/e0372959-f045-44d0-b886-39e33f2a3650/tree.png Portfolio - Make it stand out AP+ Testers can create, edit, and manage templates with steps, tasks, test case linkages, dependencies, and reports. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1773185704731-HPPK6E69VWV6EOROQ3EE/cover.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1773185678570-SQ8539XIAIFKMFALCIVM/discovery.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1773183298519-SIWG87YBGFYDREY32OV0/findings_2.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1773183309534-31M0ZT06XG7FQAAZ5QW3/findings_3.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1773183336716-DMDJ8683OJVC3LMFZQY9/findings_10.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1773183345966-XOET4C8FV34QFU768E7H/findings_11.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1773183320011-LZETYYDZ6XFEMGY8OJZC/findings_4.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1773183323602-K97R0W0ZDA64NMQSJE76/findings_5.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1773183497742-9THSFDXU03G585BYMOHJ/findings_8.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1773183505547-KITP1C3G57N7BXLY87U6/findings_9.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/529cf011-cd5b-4bab-80c6-a166be343a92/IA+org+certification.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1773183884134-VHVX3BNNEBGY7R9W9263/findings_6.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1773183890133-51E1W93DNFMMCQM9FFG1/findings_7.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/c82ff29b-aef4-436f-8562-f2d5f7a2a1e4/org+workflow.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/8d7cc2a9-acd5-480b-b0fb-c45827105fad/exception+-+external+form.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/f6675c89-e778-4047-ab7e-d7ccd15ed0ca/exception+-+external+submitted.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/7aaa31a1-905d-4b6b-9a6e-2dee6230ab9e/exception+-+AP%2B+form.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/6fa8009c-b8d0-4b59-b4a0-017ade13b1bb/exception+-+AP%2B+approved.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1767843767143-T5PO9NR6ZIA53NE0113C/Org%2BAttestation%2BSubmitted.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1765529867072-59XP8DLZDWBFMS4GFA0O/Attestation+-+AP%2B+decide.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1767842826041-9AIP1HJY0EIV0PY566XT/Attestation%2B-%2BAP%252B%2B-%2Bapproved.png Portfolio https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/f3df94fc-c44d-4171-b935-deeb26b3b535/Screenshot+2026-01-09+at+9.12.54%E2%80%AFam.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/01be4c87-f896-4389-baab-e40e4d14c88c/Colours.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/126cb6fe-b271-4701-8911-b8a9fc8331fc/Search.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/c989955e-5ec9-469c-92bf-15aced3f8b7c/dashboard.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/15ac89c5-55a6-4dd3-9fe9-64c758bb0b30/IMG_2149.jpg Portfolio - Overview This October 2025, I had the opportunity to participate in an Amazon-hosted hackathon alongside a cross-functional team from Australian Payments Plus, focused on delivering the Business Requirements Data Table (BRDT) Portal. Over three intensive days, our goal was to define and deliver a minimum viable product (MVP) while exploring how AI-driven development using Kiro could accelerate software delivery. This experience was a unique opportunity to collaborate directly with engineers, product managers, business analysts, and engineering leaders, together with AWS specialists to explore how human and AI workflows can work in tandem to accelerate enterprise software development. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/64bcde18-e4c2-499c-b524-51b246b58fe9/0-kiro-circle.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/c1b27cfb-7174-4c04-af8b-e539db27901b/dashboard-old.png Portfolio - Make it stand out The legacy designs https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/e3fb5f98-f690-490b-9282-126577b381b7/participants.png Portfolio - Make it stand out The system was created by an external party https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/23494daa-4916-4210-8722-a219833aedff/Screenshot+2025-10-18+at+8.44.00%E2%80%AFpm.png Portfolio - Make it stand out Utilising a customised agent https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/9d47d702-129b-4a0b-9470-32c9c5561b61/IMG_2162.jpg Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/12c9f73a-646f-42bc-a31a-60c01ac6139f/IMG_2155.jpg Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1e313698-de6e-420a-b8ac-65c60cbb8e41/ap%2B+innovation+eba+showcase.jpg Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/02c2af75-d736-41ce-b9f7-dd730129fe35/IMG_2166.jpg Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/fa7b2472-c508-4510-9ffc-c91f99d103e9/xml-MVP.png Portfolio - Make it stand out Creating XML https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1e3113d9-c9c3-49b8-88e0-3dc899e614f7/xml-history.png Portfolio - Make it stand out Viewing history of XML that were created https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/9cd5ba14-4884-4aef-a07e-6450ceaa353a/internal-users.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/349014df-073e-49f5-9a51-21d7108c57f0/lifecycle.png Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/a79c179f-d4e2-4ac9-ab62-2ca5047648b3/BRDT+artefacts.jpg Portfolio - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.lizzieteo.com/blog daily 0.75 2016-09-10 https://www.lizzieteo.com/blog/2016/9/10/working-in-cross-functional-teams monthly 0.5 2016-10-13 https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1473637382488-7LYQOP5ZKFX2ECG0128X/image-asset.jpeg Sketch Notes - Working Effectively in Cross Functional Teams https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1473491555895-NVGVRTQ9LNIDRHLNEFQB/image-asset.jpeg Sketch Notes - Working Effectively in Cross Functional Teams https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1473636585634-HX8BKLN1V23GXYNQXPJZ/image-asset.jpeg Sketch Notes - Working Effectively in Cross Functional Teams https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1473636991258-RKCA8M9IUHC2W7DD2BEJ/image-asset.jpeg Sketch Notes - Working Effectively in Cross Functional Teams https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1473639539730-OAFKP1N6S8LOE32DF6SG/image-asset.jpeg Sketch Notes - Working Effectively in Cross Functional Teams https://www.lizzieteo.com/blog/2016/9/9/information-architecture monthly 0.5 2016-09-12 https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1473459487991-VDBEYPNIL8GQQSXVCXF8/image-asset.jpeg Sketch Notes - Information Architecture https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1473459501765-OLXWMSWV98YXB3IRHW5T/image-asset.jpeg Sketch Notes - Information Architecture https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1473487206400-13OWZ6E46GLIT0CQ47N6/image-asset.png Sketch Notes - Information Architecture https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1473487333525-HIBHRU12OC15L4M4MMIS/image-asset.png Sketch Notes - Information Architecture https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1473487554219-MO5XJWZO1KH8IZMJYGI3/highscent.jpg Sketch Notes - Information Architecture https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1473487643623-3FAQ6S91WQVMZ3KQLREH/image-asset.png Sketch Notes - Information Architecture https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1473487856483-ESDAUM6KHX01XEJOHL1G/image-asset.png Sketch Notes - Information Architecture https://www.lizzieteo.com/blog/tag/IA monthly 0.5 https://www.lizzieteo.com/the-ruse daily 0.75 2018-11-18 https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1542502672215-SHJLWG8V3S012IVPHGVK/overall_compliance.jpg The Ruse - Lisa Problem The existing product built in Qlik is not deployable, and did not meet the targeted personas namely Quality Assurance Managers, Team Leaders and Officers but rather Data Scientists. The race to get the product out in 4 weeks to raise investments. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1542502672215-SHJLWG8V3S012IVPHGVK/overall_compliance.jpg The Ruse - Lisa Problem The existing product built in Qlik is not deployable, and did not meet the targeted personas namely Quality Assurance Managers, Team Leaders and Officers but rather Data Scientists. The race to get the product out in 4 weeks to raise investments. https://www.lizzieteo.com/chotto-motto daily 0.75 2016-09-01 https://images.squarespace-cdn.com/content/v1/56f96a558a65e2431339cdaf/1464979921827-VSUMOBA4OQ183XFEUL1M/menu-1.jpg Chotto Motto https://www.lizzieteo.com/ibili daily 0.75 2018-11-18 https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1542503207095-HMLHTNRPIOIUZVJ0YP6Q/Screen+Shot+2018-11-15+at+6.42.21+pm.png Ibili https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1542503207095-HMLHTNRPIOIUZVJ0YP6Q/Screen+Shot+2018-11-15+at+6.42.21+pm.png Ibili https://www.lizzieteo.com/learnings-ai daily 0.75 2025-10-19 https://www.lizzieteo.com/about daily 0.75 2025-10-21 https://www.lizzieteo.com/recommendations daily 0.75 2024-06-14 https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1471992040299-2ZOQIPC43O1YNLSO76WF/image-asset.png Recommendations https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1471994169825-7TBEUBHH1RLVV2DDNY2I/mark-oxbrow.jpg Recommendations https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1471994186051-L9HDEO0QMFR8C4B4NSMD/Beenu-Photo.png Recommendations https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1471996016892-NQKOGKQTSKJGOZ1YO2LV/02e3dc3.jpg Recommendations https://www.lizzieteo.com/contact daily 0.75 2025-10-19 https://www.lizzieteo.com/world-maths-day daily 0.75 2016-10-05 https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1474930237660-SSZHMHCEWMQXL96ZPZB2/logo_version2.png World Maths Day https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1474929453644-Q345MJ3VJK01R1138F6R/login+page.png World Maths Day https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1474929879316-GFREIUBFTQ0K0R73OT8T/play1_select.png World Maths Day https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1474929908905-O72CQVA2FZY121WOZM9A/image-asset.png World Maths Day https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1474929978457-3XYGPU4TTRFJV1AC5GIJ/image-asset.png World Maths Day https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1474930001283-PI9ER4NSWSH7X8PRSB7P/image-asset.png World Maths Day https://www.lizzieteo.com/information-visualisation daily 0.75 2018-01-27 https://www.lizzieteo.com/imb-bank daily 0.75 2018-01-29 https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1517188256805-GC5G3UMEKF05B0EVCE2P/logo.png IMB Bank https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1517187914153-X3X1FUB3NWQHR92P14B6/cover.png IMB Bank https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1517188048327-SGQNC39S7G4RDNZ1FAHW/ia.png IMB Bank https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1517188083126-5AJEKEIZSRE4ELR43I8M/personas.png IMB Bank https://www.lizzieteo.com/australian-payment-plus-testing-portal-copy daily 0.75 2025-12-12 https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/ea4ce264-d7f4-4ac6-9cf6-c3f71a4fd0af/AP_plus_logo.gif Australian Payment Plus Testing Portal (Copy) https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/0ab8bd4d-1def-47c9-8a81-2d7c9b8a992c/cert-template-list.png Australian Payment Plus Testing Portal (Copy) - Make it stand out List of certification templates https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/61e05e9c-af03-4b7f-9ea6-c9180aeace41/products.png Australian Payment Plus Testing Portal (Copy) - Context The AP+ Testing Portal is the first web application built to replace manual, spreadsheet-heavy certification workflows. It enables banks, fintechs, and merchants to self-serve certification against AP+ payment products, while giving AP+ admins structured tools for workflow templates, attestations, exceptions, and reporting. By digitising certification, the portal reduced manual effort, improved transparency, and accelerated member onboarding across the AP+ ecosystem. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1761463516442-QJH40FZBKCDKXS3G64X4/User+Journey-A.png Australian Payment Plus Testing Portal (Copy) https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1761510982498-MUHF8HUZC84MF7F2WGR0/User%2BJourney-B.png Australian Payment Plus Testing Portal (Copy) https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/5b59280f-ccdd-4d8d-a89a-9bf5bf60086b/User+feedback+%281%29.png Australian Payment Plus Testing Portal (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/353b8e90-1b22-4ef8-a123-26440669531c/IA+certification+workflow+.png Australian Payment Plus Testing Portal (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/e77d07d8-81c0-44ba-b2cf-5b91cb0f2e50/collapsed.png Australian Payment Plus Testing Portal (Copy) - Make it stand out Collapsed view of steps, tasks and sub-tasks https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/51ba97c4-fb4d-4c21-a71b-f5e1941ca4dc/tree.png Australian Payment Plus Testing Portal (Copy) - Make it stand out An individual certification template where testers can link test cases. This certification template would then be assigned to external organisations to execute test caes. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/d5843ff7-a560-4c5d-8a03-f6e944d63d70/stepper.png Australian Payment Plus Testing Portal (Copy) - Make it stand out An example on one of the steps that would create variants of a single test case in the next step. The variants are required for assigning to different organisations with different institution roles. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/529cf011-cd5b-4bab-80c6-a166be343a92/IA+org+certification.png Australian Payment Plus Testing Portal (Copy) - Make it stand out Information architecture of the organisation workflow https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/ee2bc7dc-1f09-41d7-86ac-903d4e598c81/org-workflow.png Australian Payment Plus Testing Portal (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1761613720846-2U6MJJM6GWKQ2340D94L/exception+-+external+form.png Australian Payment Plus Testing Portal (Copy) https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1761613738762-BVU4WRL083X1LUW8KX35/exception+-+external+submitted.png Australian Payment Plus Testing Portal (Copy) https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1761613762866-IHX1XLTAI6R61YQX6VB2/exception+-+AP%2B+approved.png Australian Payment Plus Testing Portal (Copy) https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1761613781440-9FSYANS2FLFCY6FJMCDF/exception+-+AP%2B+form.png Australian Payment Plus Testing Portal (Copy) https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1761613813012-40IXWGSV92Z14V4FL5PG/exception+-+AP%2B+submitted.png Australian Payment Plus Testing Portal (Copy) https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1761613877820-9SEN75Q9HT6X8TQ2GMZX/exception+-+AP%2B+approved.png Australian Payment Plus Testing Portal (Copy) https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1761612940413-VPRXD7LSX8IV4WGOR4O1/Org+1.png Australian Payment Plus Testing Portal (Copy) https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1761612960856-IH6R83E2LU7QVKDHC86P/Org+2.png Australian Payment Plus Testing Portal (Copy) https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1761612979392-JV63KFF4LVJR2JZ2SEZD/Org+3.png Australian Payment Plus Testing Portal (Copy) https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1761613081641-UG05A2R5HV1PCBLPZ40F/Attestation+-+ap%2B+respond.png Australian Payment Plus Testing Portal (Copy) https://images.squarespace-cdn.com/content/v1/5797c74a03596ef92b31d06f/1761613151095-L3LI3FNHXZG4CM9JTYBB/Attestation+-+AP%2B+-+approved.png Australian Payment Plus Testing Portal (Copy)